MERRIWEATHER LAKEHOUSE HOTEL AUTOGRAPH CODE

We watched the fireworks from the rooftop which was the best spot in Columbia. The food offerings were limited so we just ended up having a small snack and then getting takeout from a local restaurant. We ended up spending the afternoon in the pool and remained there throughout the rest of the evening. This year was an improvement, and we were appreciative of the information provided on the board in the lobby. Last year was disappointing because things were so disorganized and no staff seemed to be aware of any special events for the holiday, even though we later found that was not accurate. We are locals and have spent the last two July 4 holidays at Merriweather Lakehouse. I am highly disappointed!! More Show less Miller welcome another fellow Gold Elite member with warmth then speak to me with disgust further assured me that her behavior was racially charged. But this treatment was completely unacceptable! Had I not witness Ms. I have use Marriot for business and personal stays. She stated she was cancelling my stay and refunding my money and I could leave. I also stated that I tried to suggest a reasonable solutions of circling back in the morning and her response was an unwarranted and aggressive. Miller that her tone, language and physical actions were very unprofessional and uncalled for.

She continued telling me that she has stated her point and I can either accept it or she can cancel my room and put me out. She told me as an associate ( which I am not) I should watch how I demand things from a GM. Miller directed me to the side of the desk and began speaking to me in a rude and demeaning manner. I suggested I check my account in the morning for a reversal and if not seen I be given a folio of all charges. She stated again she had nothing to do with my banks deduction.

MERRIWEATHER LAKEHOUSE HOTEL AUTOGRAPH CODE

Miller and she interrupted and said “there’s only one authorization code on my screen! I am not responsible for what your bank took from your account!” I showed her the deductions from my account and shared that the money was removed each time the card reader said approved. One of the ladies went to get help from the manager Bebe Miller. But a double payment deduction from my bank account was taken. I repeated the process and record a second approval.

The reader showed two approval confirmations but The front desk staff shared they didn’t receive an authorization code after the first one and insisted it didn’t process. Upon checking in for my 10/23/23-10/24/33 stay my card was charged twice. I extended my stay to visit friends since I was local. My organization rented several rooms for a weekend work retreat. She continued telling me that she has stated her point and I can either accept.

Merriweather lakehouse hotel autograph